CULTURE MAP (PB)

Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. Here, professor Erin Meyer provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.