Our Customer Testimonials
Here at Bookspeed, our focus will always be helping our customers to grow and we are so proud of the service we provide. We will always work hard to deliver the best tailored book ranges for each and every one of them.
Have a read below of what our customers say about us here at Bookspeed HQ!
“ I have worked with Bookspeed for a long time, and they are a wonderful company to work with, would highly recommend them! Their team makes a real effort to understand your customer and what range of titles you are looking for so that they can make tailored suggestions. Samples are always sent out quickly, making book selections easy and efficient. They are always quick to respond to any queries and go above and beyond to provide excellent service. ”
" We love using Bookspeed as they’re extremely quick at delivery, the customer service we receive is a breath of fresh air and of course, the range of titles available is great. It is our go-to place for books and games. "
Acorn & Pip
" As Scotland’s largest membership organisation and an independent charity, we champion Scotland’s natural, built and cultural heritage whilst protecting it for future generations. Every penny of profit from our commercial trading activities goes towards protecting Scotland’s heritage, so it’s vital that we have good supplier relationships with people we can trust.
Bookspeed are one of our most valued partners, having worked together for over 20 years. They take the time to understand the nuances of our business, blend it with their knowledge of the book industry and current trends, to bring us thoughtful, exciting and commercial opportunities that delight and inspire our customers. They help us distil down thousands of potential titles, ensuring that we have the right unique product offer in each of our locations. On top of all this, they make the process of getting books into our business really simple and reliable, meaning we can get on with telling our customers the stories of Scotland. "
National Trust for Scotland
“ We love working with Bookspeed as the team are always willing to go above and beyond to help us and advise on titles that suit our customers needs. The excellent relationship we have built with Bookspeed ensures we have a great curated collection of children's titles on our website offering something unique and wonderful. ”
“ It's always a pleasure to order from Bookspeed. I know that delivery will be arranged quickly and easily and there are always great titles in stock that our customers love! ”
“ I deal with many suppliers for my shop and Bookspeed is without doubt the most efficient, reliable and one of the friendliest companies I trade with. It always amazes me how, without fail, they deliver next day from Scotland to Wales when I place an order. They are lovely to work with by phone and email and have an excellent selection of books with a very accessible ordering website. Can’t recommend them highly enough. ”
“ Working with Bookspeed is an absolute pleasure! Their product ranges are the best out there and their efficiency and communication is fantastic. The website is easy to use and orders arrive the next day. They are a wonderful company to trade with and the whole process is seamless. ”
" Bookspeed has a great range of titles to choose from, and have a very easy to navigate website with all the different collections.
With each changing season they put together a lookbook of new titles which I find very useful as I don’t often have time to look through all the pages on the website.
You get allocated an account manager to help look after your account, mine is Caroline who is so helpful and always at the end of an email if needed. She will also suggest any new titles to me that she thinks may be of interest.
They keep up to date with letting you know when stock is out of stock or when stock has come back in stock and we always get a super speedy delivery often by the next working day! "
“ I have been a customer of Bookspeed’ s for 2 years and always feel my custom is appreciated. I feel privileged to have Caroline Dundas as my account manager. My requests are dealt with quickly and efficiently. . Caroline regularly takes time to make up and send me lists of new suggestions as seasons change and new books become available. Includes books which have become “top sellers” for us. Caroline deals with orders promptly and often turns them around within 2 days. The Bookspeed web site is easy to use. The facility of Order History is a favourite as makes placing an order quick and helps ensure I am up to date with popular titles and keeping stock numbers up. It is easy to research new titles appropriate to my business as the books are grouped in well-defined sections. Bookspeed delivers a personal customer centred service. Attention to detail, reliable and efficient. I have full confidence that I am in safe hands that will help my business grow. ”
“ We have been ordering from Bookspeed for almost 5 years now. Delivery is super fast and staff are always quick to respond to queries with friendly and useful updates sent. We wouldn't think of going anywhere else for books as Bookspeed is just what we need and the service is excellent. ”
" I've worked with Bookspeed for a number of years now and they have never been anything but professional, friendly and super efficient, with orders usually arriving the next day. The fact that they are local is the cherry on the cake! "
“ We have worked closely with Bookspeed for a number of years. We handpick our book collection seasonally with their expert help and advice. They are passionate about books, efficient, reliable and friendly, they are a delight to work with! ”
" Having worked with Bookspeed for many years, we are delighted to have such a strong working relationship. The product selection is always so varied, which allows us to offer our customers something new and unique regularly, which is definitely what they are looking for. Delivery is always reliable and we have a great relationship with our Account Manager, meaning we often receive recommendations of titles to try, as they have taken the time to understand us as a business and our customer demographic and their needs. We thoroughly recommend working with Bookspeed! "
“ Bookspeed have been our shops main supplier of books for almost 10 years now and have been a huge support to us throughout. The myriad of books available and quick turnaround time allows us to find products to match our stock package on our schedule, and the hugely helpful sales team are only ever a call or e-mail away for any advice needed. I have also been hugely impressed with the personal touch from Bookspeed, who use the detailed knowledge of our business built up over the years to create bespoke product brochures of their new season collections for us, which match the theme of our shop perfectly. I would recommend Bookspeed to any business looking to bring in high quality books, on a vast range of topics, in a prompt and efficient manner from a company who offer excellent support and advice every step of the way. ”
“ Bookspeed have made opening and expanding our bookshop so easy, and couldn’t have been more helpful. Over the years we’ve expanded our selection of books hugely, all with Bookspeed’s support. ”
“ Bookspeed have a huge range of beautiful books, easy online ordering and the friendliest customer service - what’s not to love. Always on hand to suggest new titles but never pushy - they’re the best in the business. ”